Pg E Customer Service Customer

P g customer portal web order management.

Pg e customer service customer. 503 464 7777 or 800 544 1795 24 hours or use the report a power outage online form. 503 228 6322 or 800 542 8818 7 a m. Enter your name and identification information. From answering 18 million calls across our service area yearly to supporting customers in person at 75 local offices each interaction is as diverse as our communities.

Convenience is a top priority whether via mobile device desktop or on the phone through a record message or a live conversation with a customer service representative. To 7 p m monday through friday. In an emergency if you smell natural gas see downed power lines or suspect another emergency situation leave the area immediately and then call 9 1 1 or pg e 24 hour customer service center. The p g customer portal and web order management systems assist the company s trade partners in purchasing managing and promoting p g products.

Have a question about your bill or usage amount. If the department you wish to reach is not listed below please call 503 464 8000. Salary information comes from 15 data points collected directly from employees users and past and present job advertisements on indeed in the past 36 months. Go to start or stop service.

Before you call save time and read the answers to our top questions. Customer care how will we succeed in a competitive market. If you smell natural gas see downed power lines or suspect another emergency situation leave the area immediately and call 9 1 1. Then call pg e at 1 800 743 5000.

Utilized phone and computer to research and analyze account information to satisfy internal and external customers with customer inquiries billing issues service. Average pacific gas and electric company pg e customer service representative yearly pay in the united states is approximately 77 143 which is 148 above the national average. Deliver a positive seamless customer experience. If you are a current pg e residential customer go to current the pg e residential customer section below.

Responded to customer inquiries and successfully resolved customer issues by providing information or taking action on behalf of the customer in a caring timely and accurate manner. Pg e customer connections. Pg e s customer care team knows our customers inside and out. The process started with pg e s customer experience strategy team which did a deep analysis of what customers want and expect.

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